Legal

Privacy Policy

Last Updated/Reviewed on: September 10, 2026

This Privacy Policy explains how [LEGAL ENTITY NAME], doing business as Lumina ("Lumina," "we," "us," or "our"), collects, uses, and shares information when you visit [DOMAIN], register for a course, join our mailing list, or otherwise interact with us.

If you have questions about this policy, contact us at [PRIVACY EMAIL].

1.Who we are

Lumina is a continuing education institute for dental professionals, operated by [LEGAL ENTITY NAME], a [ENTITY TYPE, e.g. Florida limited liability company] with a principal place of business at [FULL BUSINESS ADDRESS].

For the purposes of applicable data protection law, [LEGAL ENTITY NAME] is the controller of the personal information described in this policy.

2.Scope

This policy covers information we collect through our website, our email communications, our course registration process, and our in-person and online courses. It does not cover the practices of third parties we do not control, including the payment processor and learning platform described in Section 6, each of which maintains its own privacy policy.

3.Information we collect

Information you give us directly.

This includes your name, email address, phone number, mailing address, professional credentials and license information where relevant, dental school or place of practice, dietary or accessibility requirements you share for in-person events, and the content of messages you send us.

Payment information.

Course payments are processed by [PAYMENT PROCESSOR NAME]. We do not collect or store full payment card numbers on our own systems. We receive confirmation of payment, the last four digits of the card or equivalent identifier, and billing details necessary for our records.

Information collected automatically.

When you visit our website we and our analytics providers may collect your IP address, browser and device type, operating system, referring page, pages viewed, time spent, and similar technical data, through cookies and comparable technologies. See Section 7.

Course feedback and materials.

If you complete an evaluation form, written feedback card, or survey, we collect what you submit. If you consent, we may also collect photographs, video, or audio recorded during courses. See Section 8.

Information from third parties.

We may receive information from our payment processor, our learning platform, our email marketing provider, and event or venue partners, in each case limited to what is needed to deliver the course you registered for.

We do not intentionally collect health information, government identification numbers, or other sensitive categories of personal information. Please do not send us this information unless we specifically ask for it.

4.How we use information

We use personal information to:

  • process registrations, payments, and refunds

  • deliver courses, materials, and platform access

  • issue certificates or records of attendance

  • communicate about logistics, schedule changes, and cancellations

  • respond to inquiries

  • send marketing emails, newsletters, and course announcements where you have asked to receive them or where otherwise permitted by law

  • improve our courses and our website

  • maintain records required for accounting, tax, and any applicable accreditation or regulatory purpose

  • detect and prevent fraud and misuse

  • comply with legal obligations and enforce our Terms of Service

5.Legal bases for processing

Where the EU or UK General Data Protection Regulation applies to you, we rely on the following legal bases: performance of a contract, to register you for and deliver a course you purchased; legitimate interests, to operate and improve our business, secure our systems, and send relevant professional communications; consent, for marketing emails where consent is required and for optional cookies and media capture; and legal obligation, where retention or disclosure is required by law. Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that already took place.

6.How we share information

We share personal information with:

  • Service providers, including our website host [HOSTING PROVIDER], payment processor [PAYMENT PROCESSOR], learning platform [LMS NAME], email marketing platform [EMAIL PLATFORM], scheduling and form tools [OTHER TOOLS], and analytics providers [ANALYTICS PROVIDER], each of which processes information on our behalf under contract.

  • Instructors and course faculty, limited to what is needed to teach the course and give you feedback on your work.

  • Venues, universities, and event partners where a course is hosted, limited to attendance and access requirements. [SPECIFY IF A UNIVERSITY OR HOST INSTITUTION RECEIVES ATTENDEE DATA.]

  • Accrediting or regulatory bodies, where we are required to report attendance or maintain records. [COMPLETE OR REMOVE DEPENDING ON PROVIDER STATUS.]

  • Professional advisors, such as accountants and lawyers, where necessary.

  • Acquirers, in connection with a merger, financing, or sale of assets.

  • Authorities, where required by law, legal process, or to protect our rights or the safety of others.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising as those terms are defined under California law. [CONFIRM THIS REMAINS ACCURATE ONCE AD PLATFORMS ARE IN USE. IF PIXELS FROM META, GOOGLE, OR SIMILAR ARE INSTALLED, THIS SENTENCE MUST BE REVISED.]

7.Cookies and similar technologies

We use cookies and similar technologies that are strictly necessary to operate the website, plus optional analytics cookies that help us understand how the site is used. [LIST OR LINK A COOKIE INVENTORY ONCE FINAL.]

You can control cookies through your browser settings, and where required by law through the consent banner presented on your first visit. Blocking strictly necessary cookies may prevent parts of the site from working.

We do not respond to browser Do Not Track signals, as no common standard exists. [REVISE IF A GLOBAL PRIVACY CONTROL SIGNAL IS HONORED.]

8.Photography, video, and recording at courses

We may photograph or record courses for educational and promotional purposes. Where we do, we will tell you in advance and give you a way to decline. If you do not want to appear in photographs or recordings, tell us at [PRIVACY EMAIL] or inform the course coordinator on site, and we will accommodate the request.

Attendees may not record instructors, other attendees, or course content. See the Terms of Service.

9.Data retention

We keep personal information only as long as needed for the purposes described above, and then for the period required by tax, accounting, accreditation, and limitation of liability requirements. As a general rule: registration and payment records for [NUMBER] years; attendance and certificate records for [NUMBER] years; marketing contact records until you unsubscribe plus a short suppression period; website analytics for [NUMBER] months.

Attendees may not record instructors, other attendees, or course content. See the Terms of Service.

10.Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls and encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11.Your rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, correction of inaccurate information, deletion, a portable copy, restriction of or objection to certain processing, and withdrawal of consent. You also have the right not to be discriminated against for exercising these rights.

California residents may request disclosure of the categories and specific pieces of personal information collected, the categories of sources, the purposes, and the categories of third parties to whom it was disclosed, and may request deletion or correction. You may use an authorized agent.

EEA and UK residents may lodge a complaint with their supervisory authority.

To make a request, contact [PRIVACY EMAIL]. We will verify your identity before responding, and will respond within the period required by applicable law.

12.International transfers

We are based in [COUNTRY] and our service providers may be located in other countries. If you are outside the [COUNTRY], your information will be transferred to and processed in the [COUNTRY] and elsewhere. Where required, we use appropriate transfer mechanisms such as the European Commission's standard contractual clauses. [CONFIRM MECHANISM WITH COUNSEL IF ENROLLING EU OR UK RESIDENTS.]

13.Children

Our courses and website are intended for dental professionals and dental students, and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, contact [PRIVACY EMAIL] and we will delete it.

14.Changes to this policy

We may update this policy. When we do, we will change the date at the top and, for material changes, provide additional notice by email or on the website.

15.Contact

[LEGAL ENTITY NAME] [FULL BUSINESS ADDRESS] [PRIVACY EMAIL] [PHONE, OPTIONAL]